{"id":3,"date":"2023-06-27T20:26:52","date_gmt":"2023-06-27T19:26:52","guid":{"rendered":"http:\/\/dev.schedulytic.com\/?page_id=3"},"modified":"2024-04-22T23:35:53","modified_gmt":"2024-04-22T22:35:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dev.schedulytic.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#0f172a” background_enable_image=”off” background_size=”custom” background_image_width=”40%” background_position=”top_right” da_disable_devices=”off|off|off” collapsed=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”800px” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”91200175-a27d-4b10-bb43-2e7768313948″ text_orientation=”center” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Privacy Policy<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.19.5″ _module_preset=”default” background_color=”gcid-1bcf785a-50e1-437b-b09f-65567babc1de” da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{%22gcid-1bcf785a-50e1-437b-b09f-65567babc1de%22:%91%22background_color%22%93}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.0″ _module_preset=”d15d1156-3318-4680-84ca-1a80926c8f83″ text_text_color=”#232323″ header_font=”Poppins|700|||||||” header_2_font=”Poppins|700|||||||” header_3_font=”Poppins|700|||||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

I. Introduction<\/h1>\n

This is the Privacy Policy of Schedwise.com which explains how we comply with the General Data Protection Regulation (EU) 2016\/679 (the \u201cGDPR\u201d) and other national and international applicable laws and regulations in all our business operations.<\/p>\n

 <\/p>\n

We have implemented appropriate measures and records demonstrating compliance with the GDPR and can therefore take responsibility for the processing of your personal data. Respecting the principles of GDPR (lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality (security) and accountability) is the key objective in all our business operations involving processing of personal data.<\/p>\n

 <\/p>\n

II. Our Information<\/h1>\n

We are Schedwise.com – an AI appointment scheduling solution and client contact system (collectively the \u201cServices\u201d). You may check our Terms and Conditions<\/a>, containing more details of our services and our legal obligations.<\/p>\n

 <\/p>\n

In order to comply with the requirements of the GDPR, we must inform you that we are the \u201cdata controller\u201d, making decisions about your personal data, when you visit our official website: www.schedwise.com<\/a> and other sub-websites operated by us in accordance with our Terms and Conditions<\/a> which you accept.<\/p>\n

 <\/p>\n

For this document and all privacy and personal data protection purpose, our information and contact details is as below:<\/p>\n

 <\/p>\n

\u200b\u200bCompany Name: Schedwise LTD<\/p>\n

Contact Email Address: support@schedwise.com<\/p>\n

Registered Address: 71-75 Shelton Street, Covent Garden, London<\/p>\n

Data Protection Officer: support@schedwise.com<\/p>\n

Registration Number: WC2H 9JQ<\/p>\n

UK Representative: support@schedwise.com<\/p>\n

 <\/p>\n

III. Information We Collect About You<\/h1>\n

When you visit our website and wish to use our services, as per our Terms and Conditions<\/a>, we will need to collect various information about you. In this part of the document, we explain the categories and where necessary the source of specific personal data we process. For the processing, we also clarify why we need to collect and use our personal data as well as the legal basis for our actions.<\/p>\n

 <\/p>\n

USAGE DATA<\/strong><\/h4>\n

Data includes information related to the use of this website and the system we offer: company information, IP address, geographical location, browser type and version, operating system, referred source, length of visit, and page views and website navigation paths, as well as information about the timing, frequency and pattern of your system use.<\/p>\n

 <\/p>\n

Source: Analytics tracking system such as Google Analytics and similar.<\/p>\n

Purposes: Understand which sub websites cater to you and give you more information on it, improve our services and offer you usage suggestions that might suit your needs.<\/p>\n

Legal Basis: Legitimate interests \u279d monitoring and improving our website, system, client service and system services.<\/p>\n

 <\/p>\n

ACCOUNT DATA<\/strong><\/h4>\n

This is the information you give us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the System: name, contact email address, profile photo, bio, other details to your profile information to be displayed on your Service provider profile or on your Company profile with our system so that your clients can book services with you.<\/p>\n

Please note that we need to keep track of your preferences when selecting specific settings.<\/p>\n

Source: You, your employer, or the user who sets up the system for his personal or company purposes.<\/p>\n

Purposes: Operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases, and using them for communicating with you.<\/p>\n

Legal Basis: Legitimate interests & contractual obligations \u279d provide you with our system services so that you can display your information and sell services and products.<\/p>\n

 <\/p>\n

USER’S CLIENTS DATA<\/strong><\/h4>\n

This is the information entered into the system from the clients of the User when they use the software to make a booking, such as name, surname, email address etc.<\/p>\n

Source: You, your employer or the user who sets up the system for his personal or company purposes.<\/p>\n

Purposes: Operating the system so that your clients can effectively book appointments online with their chosen service providers.<\/p>\n

Legal Basis: Legitimate interests & contractual obligations \u279d enable proper operation of the system and services.<\/p>\n

 <\/p>\n

SERVICE PROVIDER’S DATA<\/strong><\/h4>\n

When you include personal data of your service providers in your account: name, address, telephone number, email address, profile pictures, and other details that are added to the service provider’s profile.<\/p>\n

This specific information will be available on the user\u2019s booking site, supplied by us, on a widget that may be inserted into users own website, on users social media profiles, on our directory sites where all system users are displayed, unless they specifically opt out of being displayed there.<\/p>\n

 <\/p>\n

Source: The data subject and data controller<\/p>\n

Purposes: Make a booking and use the services offered by the User.<\/p>\n

Legal Basis: legitimate interests & contractual obligations \u279d enable proper operation of the system and services.<\/p>\n

 <\/p>\n

PUBLICATION DATA<\/strong><\/h4>\n

Information that you create for your bookable services, products for sale, promotions, or as company information.<\/p>\n

You acknowledge that personal data that you submit for publication through our system or services about you, your company, service providers, products, promotions, services, or related things may be available, via the internet, around the world. We CANNOT prevent the use (or misuse) of such personal data by others.<\/p>\n

 <\/p>\n

Source: You, your employer, or the user who sets up the system for his personal or company purposes.<\/p>\n

Purposes: Operating the system so that clients can effectively book appointments online and purchase products and read about your business and service offering.<\/p>\n

Legal Basis: Legitimate interests & contractual obligations – enable proper operation of the system and services.<\/p>\n

 <\/p>\n

ENQUIRY DATA<\/strong><\/h4>\n

Information contained in any inquiry you submit to us through email or live support regarding the system and our services.<\/p>\n

 <\/p>\n

Source: You or the user who sets up the system for his personal or company purposes, or your clients.<\/p>\n

Purposes: Analysing our users’ problems and helping them to solve the issues as well as improving the system when relevant.<\/p>\n

Legal Basis: Legitimate interests \u279d enable proper operation of the system and services.<\/p>\n

 <\/p>\n

TRANSACTION DATA<\/strong><\/h4>\n

Information relating to transactions, including purchases of goods and services, that you enter into with us and\/or through our website: contact details and the transaction details.<\/p>\n

 <\/p>\n

Source: You, as the data subject.<\/p>\n

Purposes: Supplying the purchased goods and services and keeping proper records of those transactions.<\/p>\n

Legal Basis: Legal obligation – proper accounting practices.<\/p>\n

 <\/p>\n

We have to keep all invoicing data that contains your purchases, name, address, and email for 7 years for financial reporting and VAT purposes.<\/p>\n

 <\/p>\n

COMPANY INFORMATION<\/strong><\/h4>\n

When you include information about your company in the company profile of the system we offer: name, address, telephone number, email address, profile pictures, and other details that you add to your company profile.<\/p>\n

This specific information will be available on your booking site, supplied by us, on a widget that may be inserted into the user’s own website, on users’ social media profiles, on our directory sites where all system users are displayed unless they specifically opt out of being displayed there.<\/p>\n

 <\/p>\n

Source: You, your employer, or the user who sets up the system for his personal or company purposes.<\/p>\n

Purposes: You, your employer, or the user who sets up the system for his personal or company purposes.<\/p>\n

Legal Basis: Legitimate interests & contractual obligations \u279d enable proper operation of the system and services.<\/p>\n

 <\/p>\n

NOTIFICATION DATA<\/strong><\/h4>\n

Information that you provide to us for the purpose of subscribing to our email notifications and\/or newsletters.<\/p>\n

 <\/p>\n

Source: You, as the data subject.<\/p>\n

Purposes: Sending you the relevant notifications and\/or newsletters to inform you about changes within the system and how you can make the most of using Schedwise.com.<\/p>\n

Legal Basis: Consent \u279d to receive specific information from us, which may be withdrawn at any time by contacting us.<\/p>\n

 <\/p>\n

CORRESPONDANCE DATA<\/strong><\/h4>\n

Information contained in or relating to any communication that you send to us.<\/p>\n

 <\/p>\n

Source: You, as the data subject.<\/p>\n

Purposes: Communicating with you and record-keeping.<\/p>\n

Legal Basis: Legitimate interest \u279d proper administration of our website and business and communications with users.<\/p>\n

 <\/p>\n

In addition to the specific legal basis of processing your personal data mentioned above, we may need to process personal data for our legitimate interests and as below:<\/p>\n